Desafios interculturais na comunicação profissional: a experiência de brasileiros no exterior

Abstract

This study aims to analyze the challenges and insights experienced by Brazilian professionals working in international corporate environments, focusing on the intercultural dynamics that emerge from interactions with colleagues of different nationalities. The research was conducted within a multinational company in the radiocommunication sector, headquartered in New Zealand, and involved interviews with four Brazilian employees who worked in distinct countries: Japan, New Zealand, Italy, and Argentina. The findings reveal significant differences in communication styles, hierarchical relationships, daily habits, and organizational practices, highlighting the impact of cultural diversity in the workplace. The study also emphasizes the importance of competencies such as adaptability, active listening, and openness to learning for successful integration in multicultural contexts. Results point to the need for organizational strategies that foster more inclusive environments, capable of valuing cultural plurality and enhancing collective performance. Thus, this research contributes to the understanding of intercultural relations in companies and to the development of management practices that are more culturally sensitive and effective