Avaliação e monitoramento qualitativo do terceiro setor: um estudo a partir da resas (rede salesiana de ação social) das salesianas de São Paulo

Abstract

Having as basis data collected from bibliographic reviews, we have the intention of contextualizing the third sector – which has been growing significantly within the last decades – and try to contribute for the understanding of the monitoring and assessment procedures as learning processes in execution and planning of social projects and programs. We also aim to reinforce the importance and strong need of a new approach and culture towards the Qualitative Assessment in the Third Sector: its subjective and interpretative value and the use of its results in the improvement of social activities, with the development of competences in social assessment. The construction of an assessment capacity is approached – as a process of construction of subjects, and not as a movement of predominantly technical nature. These concepts are explained in this document in an applied form, and some guidelines are established in order to better set the scope and operationalization of Monitoring and Assessment Systems, based on apprenticeship, knowledge and participation principles. With regard to this project, the assessment here conceived and analyzed lends itself to a political assessment of the program or project. It approaches information with the use of questionnaires, interviews and file analysis, telephone calls to ‘RESAS’ – Rede Salesiana de Ação Social (Salesian Organization for Social Achievements) / 10 non-profit Organizations in the State of São Paulo, aiming to compare the qualitative assessment and monitoring practice with regard to a theoretical reference frame in itself. The results of this monograph point out the importance of the Assessment for the social organizations which want to be identified and differentiated by their transforming social actions. At the same time it also presents the organizations of case study with only follow-ups in their programs and projects. Nevertheless, they are endowed with a significant profile and relevant actions, producing bigger and better results for the society. The assessment, as a tool for project promotion, is legitimate and important, but this application does not correspond to the whole benefit it can offer to the development of projects and programs