Dimensão pedagógica do Serviço Social: as formas de mediação no cotidiano profissional do assistente social trabalhador do SUAS em Campinas - SP

Abstract

This dissertation aims to understand and analyze the pedagogical dimension of social service and the forms of mediation expressed in the professional daily life of the social worker at Unified Social Assistance System (SUAS) in the city of Campinas - SP. Taking into account the material and objective conditions of the working class which is subject to the instability of protected employment, as a result of the flexibilization of labor laws that lead to precarization of work and, consequently, generating self employment of individuals and legal entities, creating precariousness and outsourcing process. In addition, it is also taking into consideration by this study, the contemporary political and economic scenario, neoliberal and neoconservative, in which social policies are framed. The study is qualitative and is supported by critical dialectical materialism to carry out the analysis of the collected data. Thefore, individual and semi-structured interviews were carried out in order to understand how the educational and political dimension are inserted and expressed in the daily professional work. The findings further underline that the pedagogical dimension of social service is impaired and underutilized due to the contradictions placed between occupational functions and the mediation based on the Social Service Ethical-Political Project, furthermore , the lack of professional training is worsened due to contradictions in the configuration of SUAS itself regarding its service offering